Terms of Use

Last Updated 4 November 2018.

Throughout the site, the terms “we,” “us” and “our” refer to Erin M. Neumann, LLC (doing business as Sacred Space Organizing) and our employees, contractors, subcontractors, or assistants; the terms "I" and "you" and "your" refer to the client. 

We offer this website, including all information, tools and services available from this site to you (the client) conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Use apply to all users of this site. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or purchase any of our products / services.  


Investment Packages

Packages expire six (6) months after purchase.If more than one organizer is present during the session (done on request) hours will be deducted from your package based on hours worked PER organizer. While sessions require a minimum of 4 hours there is no maximum to how long we can work together in one day (we need a minimum of 4 hours to show significant improvement no matter what the project).

Some clients find clearing clutter to be an emotional and draining experience and are ready to end their session after 4 hours while others are fueled by the energy of releasing items that no longer serve them and choose to work all day. Ultimately the choice is yours for how long we work. I will be by your side guiding you, supporting you and holding space for you throughout the process. ♥


Less But Better ($300 - 4 Hours):

This package is a good fit for anyone struggling with just one category (i.e. clothes). We have found a minimum of 4 hours are needed to show significant improvement, no matter what the project. 


Peace at Home ($850 - 12 hours):

This package is an excellent choice for those wanting to create breathing room (and peace) in their homes. You will be able to take the tools I teach you and apply it in other areas of your home, and life!


Transform My Life ($1,300 - 20 Hours):

This is our most popular package and it's a GREAT option for those seeking to organize their home from top to bottom. It gives us five sessions to work together--one day for each category. In order to keep the momentum going, We recommend scheduling appointments weekly until the package is complete. 


A La Carte Hours ($75 / hr):

After a package is completed you will have the option to add "A La Carte" hours to bring a project to completion.


Financial Session ($150 - 2 hours):

If your disorganization has seeped into your finances let us get you back on track. We will help you manage your financial related problems in a well-organized manner, eliminating stress and worry regarding your money. 

The more prepared you are for our session, the smoother it will go. Please have all your financial related documents gathered and ready for our review.


Payment Details

All sales are final and non-transferable. A $44 booking fee is required to secure your appointment and will be applied to our session together.I accept cash, check and all major credit cards (Discover, Master Card, Visa, and American Express). A La Carte hours will be due at the end of the session.


Cancelation and Rescheduling Policy

Cancelations significantly affect my schedule and the schedules with whom I work. Due to my ever-increasing demand, and to be available to my committed clients, I am unable to accommodate multiple cancellations. I allow a one-time cancelation for every appointment booked. This means, if you book an appointment, you can reschedule it once at no charge with 48 hours notice. If you need to reschedule beyond that, there is a $44 service fee.  

All appointments will start at the scheduled time. Being 30 or more minutes late is considered a missed appointment, and forfeits your appointment. 


Walk Through

Letting someone into your space to discuss your clutter can be a vulnerable and intimidating thought but it can be oh-so-rewarding. Where most people only see clutter I see, almost instantaneously, what needs to happen to organize a space. I generally like to spend the first 10 minutes of our first appointment conducting a walk-through of your space to discuss the goals you have for our time together. As always, I vow to be non-judgmental throughout the entire organizing process.


KonMari Method

I am a strong believer in the KonMari method (from the book “Life-Changing Magic of Tidying Up”) and I'm the only Professional Organizer in St. Louis who follows this system. After organizing my own home this way, I was convinced that sorting by category is the best way to declutter. By gathering all your similar items, you will be able to easily identify shopping patterns, redundant items and storage concerns. I prefer to start with clothes but of course the decision is up to you. Whichever category you decide to start with, understand that gathering all like-items from your home and placing them in one spot is part of this process.


Outcomes

Each client is as unique as their space and each project varies according to factors such as level of involvement, size, and complexity. I will work with you to respect the given timeline and budget you set. I will always discuss the expectations and requirements with you and communicate any changes throughout the process. I work as quickly and efficiently as possible and do everything in my power to streamline the process for you. The biggest variable regarding how long a project takes is how fast you make decisions on what to keep and what to discard; likewise, project outcomes often depend on your willingness to let go of items when necessary.


Process Ownership

You maintain process ownership at all times regarding discarding, sorting and organizing of all belongings, accessories and furnishings. I may gently encourage discarding items that have served their purpose but the final decision will always remain yours. I will determine where discarded items are taken unless you specify a particular donation location at the time of service. Furthermore, I must be told prior to removing your donated items if you would like a receipt from the donation center. By signing this contract you confirm you have decision-making capabilities of all possessions that are removed from your space. 


Confidentiality

All client information is confidential and I only use proprietary information with the permission of each client. I maintain the highest standards of confidentiality and respect for you, your possessions and your home.


Liability Release

Everyone on the Sacred Space Organizing team goes to great lengths to treat you and your belongings with respect, care, and delicacy. That said, it is our policy to have every client agree to a liability waiver in the event of an accident. Thank you for understanding this is necessary to protect our business.

“I hereby acknowledge I understand there may be risks involved in moving furniture and accessories as part of the organizational services I contracted Sacred Space Organizing to do. I hereby accept all risk, and waive and all monetary claims for damage or injury to myself or member of my family, my furniture and my accessories, whether owned, rented, or borrowed by me or member of my family, relatives or friends and assume all legal and financial responsibility myself for such.

I shall not now, nor in the future, make any claim against Erin Neumann with Sacred Space Organizing or any of her employees, contractors, subcontractors, or assistants for any injury to persons within my home or damage or destruction of possessions or property belonging to myself or others in and on my property beyond the value of the services performed and agreed in advance. I warrant that I have the authority to authorize the movement of all furniture and accessories within this home.

I further agree to indemnify and hold harmless Erin Neumann with Sacred Space Organizing or any of her employees, contractors, subcontractors, or assistants from liability for the injury or death of any person(s) and damage to property that may result from any negligent or intentional act or omission by Sacred Space Organizing as part of the organizational services I have contracted them to do.” 


Termination Clause

I work closely with all my clients in an intimate setting. Should I feel unsafe at any point in the process I reserve the right to refuse service and withhold the right to terminate any contract at any time for any reason.


WE are delighted to work with you and look forward to helping you transform your home into a sacred space, a power spot full of pure intention!