Last Updated 20 January 2017.
Throughout the site, the terms “we,” “us” and “our” refer to Sacred Space Organizing; the terms "I," "you" and "yours" refer to the client.
We offer this website, including all information, tools and services available from this site to you (the client) conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
We require you sign a contract (will be emailed to you after our initial phone consultation) and pay for a package (in full) at least 48 hours prior to beginning our work together.
1. Contact Response Time
We will get back to you as soon as possible but please allow a 24 hour response time after you’ve contacted us.
2. Cancelation Policy
It is an honor to be of service to you. Due to our ever increasing demand, and to be available to our committed clients, we deduct one hour from all packages for cancelations made less than 24 hours in advance. We have found it nearly impossible to schedule another client within that time period. Additionally, should you decide to cancel our session you must do so by phone, voicemail, or email (not by text message) or you will be responsible for the cancelation fee.
3. Rescheduling Policy
Cancelations significantly affect our schedule and the schedules with whom we work. Any client who cancels three times, even with 48 hours notice, will be referred to another Professional Organizer and will no longer have the privilege of working with anyone on our team.
4. Walk Through
Letting someone into your space to discuss your clutter can be a vulnerable and intimidating thought but it can be oh-so-rewarding. Where most people only see clutter we see, almost instantaneously, what needs to happen to organize a space.
Whenever possible we like to schedule a 30 minute walk through to tour your problem areas and get a feel for your space. This is a complimentary service but may be substituted for photos and a video walk through if there is not room on the calendar before your appointment.
As always, we vow to be non judgmental throughout the entire organizing process.
6. Investment Packages
Investment Packages are NON REFUNDABLE. Additionally, packages expire six (6) months after purchase. If more than one organizer is present during the session (done only on request) hours will be deducted from your package based on hours worked PER organizer.
When you work with us you are investing in your home and your life. While we require a four hour minimum, there is no maximum to how long we can work together in one day.
Some clients find clearing clutter to be an emotional and draining experience and are ready to end their session after 4 hours while others are fueled by the energy of releasing items that no longer serve them and choose to work all day.
Ultimately the choice is yours for how long we work. We will be by your side guiding you, supporting you, and holding space for you throughout the process. ♥
Less But Better ($300 - 4 Hours):
This package is a good fit for anyone struggling with just one category (i.e. clothes). We have found a minimum of 4 hours are needed to show significant improvement, no matter what the project.
Peace at Home ($850 - 12 hours):
This package is an excellent choice for those wanting to create breathing room (and peace) in their homes. You will be able to take the tools I teach you and apply it in other areas of your home, and life!
Transform My Life ($1,300 - 20 Hours):
This is our most popular package and it's a GREAT option for those seeking to organize their home from top to bottom. It gives us five sessions to work together--one day for each category. In order to keep the momentum going, We recommend scheduling appointments weekly until the package is complete.
A La Carte Hours ($75 / hr):
After a package is completed you will have the option to add "A La Carte" hours to bring a project to completion.
Financial Session ($150 - 2 hours):
If your disorganization has seeped into your finances let us get you back on track. We will help you manage your financial related problems in a well-organized manner, eliminating stress and worry regarding your money.
The more prepared you are for our session, the smoother it will go. Please have all your financial related documents gathered and ready for our review.
7. KonMari Method
We are strong believers in the KonMari method (from the book “Life Changing Method of Tidying Up”) and the only Professional Organizers in St. Louis who follow this system. After organizing our own homes this way, we are convinced that sorting by category is the best way to declutter.
By gathering all your similar items, you will be able to easily identify shopping patterns, redundant items, and storage concerns. We prefer to start with clothes but of course the decision is up to you. Which ever category you decide to start with, understand that gathering all like-items from your space and laying them on the floor (or bed) is part of this process.
Each client is as unique as their space and each project varies according to factors such as level of involvement, size, and complexity. We will work with you to respect the given timeline and budget you set. We will always discuss the expectations and requirements with you, and communicate any changes throughout the process.
We work as quickly and efficiently as possible and do everything in our power to streamline the process for you. The biggest variable regarding how long a project takes is how fast you make decisions on what to keep and what to discard; likewise, project outcomes often depend on your willingness to let go of items when necessary.
Additionally, once you complete the process for your whole home you will not revert to clutter again. This is not to say that your home will not become "messy" again but that you can put it back in order in a reasonable amount of time. This is also under the condition that you do not bring more items into your home once the decluttering process is completed (which rarely happens once the click-point has been reached).
9. Accepted Forms of Payment
We accept cash, check and all major credit cards (Discover, Master Card, Visa, and American Express). Payment is due NLT 48 hours prior to our session and ‘A La Carte’ hours are due at the end of the work day. No credit card information will ever be retained after processing.
10. Confidentiality Agreement
11. Process Ownership
You maintain process ownership at all times regarding purging, sorting, and organizing of all belongings, accessories, and furnishings. While we may gently encourage letting go items that have served their purpose, it is hereby stated that the final decision will always remain as yours. We will determine where discarded items are taken unless you specify a particular donation location at the time of our session.
12. Photo Consent
We would be grateful to include before and after pictures of our projects as part of our work history. No identification, reference to locations, or any other personal information is included when photos are used.
We may post photos on social media accounts, our website, or in print. We only do so with the consent of each individual client (an opt in or opt out of photo consent will be included in the client contract).
13. Termination Clause
We reserve the right to refuse service to anyone for any reason at any time. Additionally, we withhold the right to terminate any contract at any time for any reason. If a contract is terminated, the remaining hours NOT used at the time of termination will be refunded.
14. Liability Release
Everyone on the Sacred Space Organizing team goes to great lengths to treat you and your belongings with respect, care, and delicacy. That said, it is our policy to have every client agree to a liability waiver in the event of an accident. Thank you for understanding this is necessary to protect our business.
“I hereby acknowledge I understand there may be risks involved in moving furniture and accessories as part of the organizational services I contracted Sacred Space Organizing to do. I hereby accept all risk, and waive and all monetary claims for damage or injury to myself or member of my family, my furniture and my accessories, whether owned, rented, or borrowed by me or member of my family, relatives or friends and assume all legal and financial responsibility myself for such.
I shall not now, nor in the future, make any claim against Erin Neumann with Sacred Space Organizing or any of her employees, contractors, subcontractors, or assistants for any injury to persons within my home or damage or destruction of possessions or property belonging to myself or others in and on my property beyond the value of the services performed and agreed in advance. I warrant that I have the authority to authorize the movement of all furniture and accessories within this home.
I further agree to indemnify and hold harmless Erin Neumann with Sacred Space Organizing or any of her employees, contractors, subcontractors, or assistants from liability for the injury or death of any person(s) and damage to property that may result from any negligent or intentional act or omission by Sacred Space Organizing as part of the organizational services I have contracted them to do.”
15. Optional Guided Meditation
Clutter can have a profound mental and emotional impact which often manifests as anxiety, stress, shame or embarrassment. If you would like the opportunity to ground yourself, sweep away lower vibrational energy, and ascend to a peaceful and productive state of being before we begin our session it would be our honor to guide you through a quick meditation.